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  • Once you have the specs defined as well as you can, the first stage in the actual construction of a report begins by investigating the data requirements. This almost always involves some detective work to figure out where the data is going to come from.

    Here are the basic questions that need to be answered during this phase:

    Which databases?
    In the NPR world, you need to obviously first determine where this report is going to reside. The goal here is to choose the application that requires the least amount of exterior macros and fragments. This isn’t a problem with DR unless you need to go outside the DR database itself.

    What tables or segments?
    Try to determine where is most of the data is coming from. The NPR gurus can speak to this more than I can, but this is one of the most significant decisions when building an NPR report. It becomes almost an art form when examining the hierarchy dictionary of segments and applications.

    Which fields?
    At the smallest level, you…

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  • In almost every article on healthcare IT you read, you’ll likely see the term “patient engagement.” And rightly so. As we move forward with electronic health records, patient portals, population health management and other technology-driven initiatives, we need to never lose sight of the main, people-centric aim: improving patient care, service and outcomes.

    For everyone at Halifax Health, that patient focus starts the moment an individual walks through the door. Each patient’s initial encounter with the registration team sets the tone for the rest of their visit, not to mention impacting the timeliness of care delivery.

    When we relied on pre-printed paper forms and collecting “ink on paper” signatures, it used to be difficult to create a positive first impression. Patients had to wait while we selected several forms from a storage area. Hopefully these were the right documents needed to both capture the required information and meet regulatory s…

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  • Meditech Uncovered Series, part 3

    I wrote a little while back about how stressful that first call is for a Meditech analyst. It's that first moment where you're not really sure what's going to happen and you still feel relatively raw in your overall knowledge. What may be a close second in terms of legit fear is the first customer training you ever go through. You can have all the experience in the world, be completely prepared for what you're going to present, but once that group is in there, who knows what type of character you're going to get...there's always "that guy"...

    Regardless of whether it's a training session or even just a regular meeting at your local facility, there's always that person who can be a handful. It's certainly not an experience that is exclusive to Meditech training sessions. That being said, when we were getting trained to present to customers, it was always noted that you had to be prepared for …

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