The facility I work for upgraded to MEDITECH’s 6.06 platform in 2012. At that time, I was a clinical superuser from the OR, and had very little understanding what impact the decisions I was making would have on others users for years to come. I also had no idea what opportunities and challenges would present themselves over the next three years.
In that time, I transitioned away from the bedside, into a full-time IT clinical analyst role. I also completed a master’s degree in health informatics, and learned many new principles. Eventually, I moved into my current role as a manager, and began to see things from yet another perspective.
Having these experiences and functioning in a completely different role has led me to ask one question more frequently than any other:
Why did we choose to customize almost every application to existing workflows, instead of modifying workflows to those outlined in MEDITECH’s Best Practices documentation?
I question t…